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FAQ

What are Mission Pie's holiday hours?

We will be open:

    Sunday 12/23 from 9am - 8pm
    Monday 12/24 from 7am - 5pm

        We will be closed Christmas Day (Tuesday 12/25).

            Can I just walk in to get a pie or should I order ahead?

            Please do order ahead for any pies during the week of Christmas. If you are ordering a pie for Saturday pick-up, call in your order to 415-282-1500 as usual. If you are ordering a pie for pick-up on Sunday or Monday, please order from this online store. To place an order of 10 or more pies, please call us or email us at eatpie@missionpie.com.

            All orders for Sunday and Monday pick-up must be placed online; please call us directly if you need help with the online system.

            What if I forget to pick up my pie? Will I get a refund?

            All purchases are non-refundable and non-transferable. Due to the high-volume nature of the holidays, if you do not pick up your pre-order, you will forfeit your pies and your right to a refund. We donate pies that are not picked up to a local organization that feeds hungry people.

            In rare instances a refund will be granted for store credit, or for the full price less a $2 restocking fee.

            Can I order a pie for Sunday and pick it up on Monday?

            Unfortunately we don't have the capacity to hold and store pies overnight from Sunday to Monday. Please check the pick up day on your order and remember to pick up your pies on that day.

            Can I get my pies delivered?

            We are not able to coordinate delivery the week of Thanksgiving due to the high volume of orders.

            We recommend Candlestick Courier for deliveries within San Francisco; please visit their website to set up a delivery. For deliveries outside San Francisco, you might consider TaskRabbit.

            How do I properly store my pie until Christmas?

            Great question! Please visit our Caring for Your Pie page for more info.